📘 Multiple Choice Questions on Communication

Communication Basics

1. Communication is primarily a process of:
a) Storing information
b) Exchanging ideas ✅
c) Writing messages
d) Printing newspapers

2. The word “communication” is derived from the Latin word communicare, meaning:
a) To inform
b) To share ✅
c) To speak
d) To write

3. The essential elements of communication are:
a) Speaker, listener, noise
b) Sender, message, receiver, feedback ✅
c) Writer, book, library
d) Telephone, internet, signal

4. Which is the most important element in communication?
a) Feedback ✅
b) Noise
c) Grammar
d) Decoration

5. The main purpose of communication is:
a) To impress people
b) To create understanding ✅
c) To fill time
d) To show authority

Types of Communication

6. Which of the following is NOT a type of communication?
a) Verbal
b) Non-verbal
c) Diagonal ✅
d) Written

7. Which of the following is an example of non-verbal communication?
a) Speaking
b) Writing
c) Facial expressions ✅
d) Telephone calls

8. Communication through body movements is called:
a) Proxemics
b) Kinesics ✅
c) Haptics
d) Semantics

9. Communication within the same organization at different levels is:
a) Vertical communication ✅
b) Horizontal communication
c) Grapevine communication
d) Lateral communication

10. Informal communication in an organization is also known as:
a) Grapevine ✅
b) Circular
c) Diagonal
d) Barrier

Characteristics of Communication

11. Which of the following is a key characteristic of effective communication?
a) Ambiguity
b) Clarity ✅
c) Complexity
d) Lengthiness

12. A good communicator should always:
a) Speak loudly
b) Listen actively ✅
c) Use difficult words
d) Avoid feedback

13. Which is the most permanent form of communication?
a) Verbal
b) Written ✅
c) Non-verbal
d) Oral

14. The 7Cs of communication do NOT include:
a) Completeness
b) Clarity
c) Costliness ✅
d) Courtesy

15. Which of the following ensures credibility in communication?
a) Gossip
b) Accuracy ✅
c) Complexity
d) Vagueness

Barriers to Communication

16. Noise in communication refers to:
a) Loud voice
b) Anything that distorts the message ✅
c) Music in background
d) Sound waves

17. A language difference between sender and receiver is a:
a) Physical barrier
b) Semantic barrier ✅
c) Psychological barrier
d) Cultural barrier

18. Poor listening habits are an example of:
a) Organizational barrier
b) Psychological barrier ✅
c) Semantic barrier
d) Mechanical barrier

19. Which of these is NOT a barrier to communication?
a) Filtering
b) Feedback ✅
c) Status difference
d) Noise

20. When the receiver interprets the message differently from the sender’s intention, it is due to:
a) Semantic barrier ✅
b) Physical barrier
c) Psychological barrier
d) Mechanical barrier

Communication Skills

21. Listening is considered a:
a) Passive skill
b) Active skill ✅
c) Speaking skill
d) Mechanical skill

22. The most important skill for a leader in communication is:
a) Writing
b) Listening ✅
c) Reading
d) Gestures

23. Which of the following is NOT a communication skill?
a) Writing
b) Speaking
c) Cooking ✅
d) Listening

24. Which is the best way to overcome communication barriers?
a) Avoiding communication
b) Using simple and clear language ✅
c) Talking fast
d) Using jargon

25. Non-verbal communication includes:
a) Posture ✅
b) Letters
c) Emails
d) Memos

General MCQs

26. Which is the richest form of communication?
a) Email
b) Face-to-face ✅
c) Telephone
d) Letters

27. Communication is successful only when:
a) Message is long
b) Receiver understands the message ✅
c) Sender talks continuously
d) There is no feedback

28. In today’s world, the fastest mode of communication is:
a) Letter
b) Email ✅
c) Newspaper
d) Radio

29. Communication without using words is called:
a) Written
b) Verbal
c) Non-verbal ✅
d) Horizontal

30. The effectiveness of communication depends MOST on:
a) The medium used
b) The understanding between sender and receiver ✅
c) The noise
d) The grammar

📊 Answer Table