Overview of the Announcement

The Controller and Accountant-General’s Department (CAGD) has formally announced a delay affecting the payment of two categories of allowances scheduled for November 2025. This announcement comes as part of the department’s commitment to transparency and timely communication with government workers, particularly those in the education sector.

"The Controller and Accountant-General’s Department wishes to inform all stakeholders, particularly our colleagues in the education sector, that two categories of allowances scheduled for payment in November 2025 could not be processed due to a technical hitch encountered during the final payroll run."

The Cause of the Delay

The press release highlights that a technical issue occurred during the final stages of the payroll run. This unexpected challenge made it impossible for the department to finalize the processing of the affected allowances on time.

"Two categories of allowances scheduled for payment… could not be processed due to a technical hitch encountered during the final payroll run."

While the details of the technical hitch were not fully disclosed, CAGD assured the public that the challenge is being swiftly resolved to prevent similar occurrences in future payroll cycles.

Steps Taken to Prevent Salary Delays

To ensure that Government of Ghana workers still receive their November 2025 salaries without disruption, the department made the strategic decision to pause the processing of the two delayed allowances. This prevented a cascading delay that could have impacted the entire payroll system.

"To avoid any further delay in the payment of November 2025 salaries for all Government of Ghana workers, the processing of these allowances was paused."

This move ensured stability and allowed the main salary payments to continue as scheduled.

Date for Payment of Outstanding Allowances

The CAGD reassured workers that the outstanding allowances have not been cancelled. Instead, they will be added to the December 2025 salaries.

"The outstanding allowances will be paid together with the December 2025 salaries on 18th December 2025."

This means affected workers can expect both their regular salary and the delayed allowances on the stated date.

CAGD’s Apology and Appreciation

The department ended the release with an apology to all affected workers and expressed gratitude for their patience and understanding during the short delay.

"We regret the inconvenience caused and sincerely appreciate your patience."

The statement was signed by Cephas N. Dosoo, Head of Public Relations, on behalf of the Controller and Accountant-General.

What This Means for Workers

This update provides clarity and reassurance for government workers who may have been worried about missing allowances for November. It demonstrates the department’s commitment to addressing payroll issues promptly while maintaining transparency with the public.

Workers are encouraged to stay attentive to future updates from CAGD, especially as the December 2025 payment date approaches.