Q1. While listening is focused, _______ is involuntary.

• A. reading
• ✅ B. hearing
• C. speaking
• D. understanding

Q2. _______ listening uses background knowledge and contextualizes words to aid comprehension.

• ✅ A. top-down
• B. silent
• C. bottom-up
• D. up-down

Q3. One feature of academic speaking is...

• A. courtesy
• B. considerate
• ✅ C. explicit
• D. all of the above

Q4. Owusu didn't understand the topic on Hygiene, discussed last week. He calls Osei on phone and both have a discussion which helps Owusu understand the topic better. The type of academic speaking used here is...

• A. partially interactive academic speaking
• ✅ B. interactive academic speaking
• C. non-interactive academic speaking
• D. none of the above

Q5. Comprehensive listening involves understanding the meaning of spoken and nonverbal messages that are being communicated.

• ✅ A. true
• B. false
• C. none of the above
• D. not sure

Q6. Any spoken material that is received and understood for an educational purpose is termed...

• A. listening
• B. speaking
• ✅ C. academic listening
• D. none of the above

Q7. Getting feedback is _______ and being time consciousness is...

• A. academic speaking skill, academic speaking strategy
• ✅ B. academic speaking strategy, academic speaking skill
• C. listening; hearing
• D. academic speaking skill; work

Q8. The following are forms of non-verbal communication except

• A. proxemics
• ✅ B. traffic light
• C. posters
• D. music

Q9. Communication done across the cross-functional levels of employees from various departments of the organization is termed

• A. vertical
• B. horizontal
• ✅ C. diagonal
• D. none of the above

Q10. The term used to describe a message that is specific, tangible and vivid is

• A. concurrent
• B. complete
• C. concise
• ✅ D. concrete

Q11. The following are all ways to overcome physical barriers, except

• A. have appropriate seating arrangements
• ✅ B. ensure non-visibility and non-audibility
• C. minimize visual/oral disturbances
• D. use appropriate non-verbal cues

Q12. Communication is a process because it is

• ✅ A. ongoing, dynamic and ever-changing
• B. static, dynamic and ever-changing
• C. spoken, dynamic and ever-changing
• D. new, dynamic and ever-changing

Q13. Which of the barriers of communication listed below can be classified as a semantic barrier?

• ✅ A. Mispronunciation of words
• B. Anger
• C. Noise
• D. Faulty equipment

Q14. The actual content of the communication process is

• ✅ A. message
• B. addresser
• C. feedback
• D. addressee

Q15. The concrete or abstract obstacles that interfere with effective exchange of ideas or thoughts are called...?

• A. Types of communication
• ✅ B. Barriers to communication
• C. forms of communication
• D. channels of communication

Q16. Communication is considered as a system because...

• A. it may be hindered by certain barriers
• ✅ B. It involves a number of persons, resources and activities organized to make information exchange effective
• C. It differs from one context to the other
• D. the listener may not understand the speaker

Q17. All the following are factors of communication except

• A. Sender
• B. Receiver
• C. Channel
• ✅ D. Median

Q18. _______ is a systematic process of exchanging information to enhance one's life or accomplish a purpose.

• A. Discrimination
• ✅ B. Communication
• C. Process writing
• D. referencing

Q19. _______ are the two main types of communication based on channels of communication.

• A. Formal and non-formal communication
• ✅ B. Verbal and non-verbal communication
• C. Active and inactive communication
• D. Special and non-special communication

Q20. Which of these is not a characteristic of effective communication?

• A. completeness
• B. conciseness
• C. concreteness
• ✅ D. consequential

Q21. Why is communication referred to as a process?

• ✅ A. It consists of the movement of different activities from the beginning to the end of an interaction
• B. it takes a lot of time
• C. it is complex
• D. it occurs between two people

Q22. Communication is considered as a system because...

• A. it may be hindered by certain barriers
• ✅ B. It involves a number of persons, resources and activities organized to make information exchange effective
• C. It differs from one context to the other
• D. the listener may not understand the speaker

Q23. All the following are useful terminologies used in the communication process except

• A. Sender
• B. Receiver
• C. Channel
• ✅ D. Median

Q24. _______ is a systematic process of exchanging information to enhance one's life or accomplish a purpose.

• A. Discrimination
• ✅ B. Communication
• C. Process writing
• D. referencing

Q25. What is the striking difference between communication and communication skills?

• A. Communication is a process while communication skills are systems
• ✅ B. Communication is the exchange of ideas while communication skills are the competencies that improve communication
• C. Communication is an act while communication skills are the processes
• D. Communication is complex while communication skills are simple

Q26. The presentation of ideas effectively and formally in a scholastic environment is known as...

• A. Domestic communication
• ✅ B. Academic communication
• C. Foreign communication
• D. Intercontinental communication

Q27. _______ are the two main types of communication based on channels of communication.

• A. Formal and non-formal communication
• ✅ B. Verbal and non-verbal communication
• C. Active and inactive communication
• D. Special and non-special communication

Q28. Which of these is not a characteristic of effective communication?

• A. completeness
• B. conciseness
• C. concreteness
• ✅ D. consequential

Q29. The concrete or abstract obstacles that interfere with effective exchange of ideas or thoughts are called...?

• A. Types of communication
• ✅ B. Barriers to communication
• C. forms of communication
• D. channels of communication

Q30. Which of these is not a type of barrier to effective communication?

• A. Language or semantic barriers
• ✅ B. Covid-19 barriers
• C. Attitudinal barriers
• D. psychological barriers

Q31. When effective communication is impeded by poor sight, hearing problems, and speech disabilities, it is considered as

• A. Cultural barriers
• B. Semantic or language barriers
• C. Psychological barriers
• ✅ D. Physiological barriers

Q32. Which of the barriers of communication listed below can be classified as a semantic barrier?

• ✅ A. Mispronunciation of words
• B. Anger
• C. Noise
• D. Faulty equipment

Q33. Which of the strategies below can used to effectively overcome language or semantic barriers to communication?

• A. Flexibility in meeting targets
• ✅ B. Use simple language
• C. Ensure proper lighting
• D. Test equipment before use

Q34. To overcome psychological barriers of communication, one has to

• ✅ A. Control his/her feelings
• B. Eat well
• C. Rest well
• D. Be serious and firm

Q35. The reception and understanding of a spoken material with an educational purpose is known as.

• A. Academic reading
• B. Academic writing
• ✅ C. Academic listening
• D. Academic speaking

Q36. The types of academic listening are discriminative listening and

• ✅ A. Comprehensive listening
• B. complementary listening
• C. Consequential listening
• D. Condemnatory listening

Q37. Any spoken material that is received and understood for an educational purpose is termed.

• A. listening
• B. speaking
• ✅ C. academic listening
• D. none of the above

Q38. Listening to identify and distinguish inferences or emotions through the speaker's change in voice tone, use of pauses etc. is what type of listening......

• ✅ A. discriminative listening
• B. appreciative listening
• C. comprehensive listening
• D. B & C above

Q39. A speech on time management which is delivered to first year students of AMECO is an example of non-interactive academic speaking.

• ✅️A. false
• B. true
• C. none of the above
• D. not sure